Career Opportunities


(P/T) Membership Clerk

Location: A.R. Barksdale Club, Conyers GA
Job Code: MEMBRSHIP
Vac#: 1

Description

For more than 70 years, Boys & Girls Clubs of Metro Atlanta (BGCMA) has been in the forefront of youth development, working with young people from disadvantaged economic, social and family circumstances. BGCMA enriches the lives of girls and boys that other youth agencies fail to reach. BGCMA is dedicated to ensuring that our community’s young people, who are most in need of our help, have greater access to quality programs and services that provide promise, hope and opportunities to ensure that they may become productive adults.


POSITION SUMMARY

Greets and directs club members and visitors to club, provides parents and visitors club program/information flyers, answers phone and responds to callers questions, maintains accurate membership records and files, receives, logs and safeguards membership and program fees,  and provides clerical support to club staff.

ESSENTIAL JOB FUNCTIONS & ACCOUNTABILITIES

  • Ensures club membership applications are completed, fees collected and cards issued.
  • Observes clubs’ members to insure membership cards are scanned before entering club.
  • Assists clubs’ members who forget membership cards with alternate sign in methods.
  • Maintains membership and attendance records and prepares associated reports.
  • Monitors use of phone & public address system.
  • Greets club members with a smile and in a friendly, helpful manner.
  • Monitors visitor access and sign-in as required.
  • Responds to visitors, parents, volunteers and club member’s questions for information or refers to appropriate staff if unable to help. 
  • Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
  • Answers questions about organization and provides callers with address, directions, and other information.
  • Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
  • Acts as role model to club members.
  • Receives membership, summer, field trip, program and special event fees, logs, safeguards and gives to supervisor
  • Tracks those on payment plans, follows-up until payments received and paid up and alerts supervisor when unable to collect.
  • Provides parents and visitors flyers and other written information concerning clubs programs and special events. 
  • Receives, sorts, and routes mail, and maintains and routes publications.
  • Performs other clerical duties as needed, such as filing, photocopying, and collating.
  • Keeps files organized and up-to-date.
  • Keeps work area neat and orderly.
  • Monitors supply needs; may order, receive and maintain supplies approved for order.
  • Participates as part of a team for effective club operations by helping out where needed or directed.
  • Ensures a productive work environment by participating in club staff meetings.
  • Participates in training/educational opportunities to expand knowledge and skills

SKILLS REQUIRED

  • High School diploma or GED equivalent.
  • Combined experience and/or formal training equivalent to minimum of one year where:
  • Knowledge of office practices and customer service gained,
  • Experience using office equipment, a computer and MS Office software, and filing systems acquired. Excellent communication and inter-personal skills.
  • Must be detail-oriented and well organized.
  • Ability to organize and supervise members in a safe environment.
  • Utilizes resources for free and donated supplies and encourages donations from community


 
PLEASE…..NO PHONE CALLS, FAXES, APPLICATION STATUS INQUIRIES OR AGENCY SOLICITATIONS!!

The Boys & Girls Clubs of Metro Atlanta is an Equal Opportunity Employer, and does not discriminate on the basis of Sex, Race, Religion, Age, Handicap or National Origin.

 

 

 

 

 



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