Sales Chat Agent (Work at Home)
Sales Chat Agents play a vital role, liasing between various customers and the business entities in which we represent. As a Sales Chat Agent, you would be chatting with existing and/or non-existing customers of one of the top telecommunications companies in the nation! You would consult these customers and assist them in trying to see which products are offered that would benefit them. Enjoy answering customer questions, receiving bonuses for your sales and being a part of an up and coming trend - which is Chat!
Duties and Responsibilities:
Respond to inbound chat inquiries and effectively consult customers or prospective customers regarding features or wireless phones available.
Always provide the utmost customer service when chatting with customers/prospective customers.
Skills and Specifications:
Ability to type at least 50WPM with 0 errors.
Ability to multi-task (handling 3 chats concurrently).
Ability to resource product information via tools that are provided to you.
Ability to independently research information via the internet.
Sales experience a plus!
Chat experience a plus!
Wireless knowledge a plus!
Outstanding spelling, grammar, and communication skills a MUST!
Must be hardwired to the internet
Upload speed must be minimum of 1.0 mbp/s
Must have Windows Operating System (MAC not compatible)
Education and Qualifications:
High school diploma from an accredited institution
General Education Degree