Careers

Position Overview:

To conduct telephone interviews on diverse subjects and document responses.  This is not a sales position.

Key Areas of Responsibility:

• Conduct telephone interviews for research purposes
• Accurately record responses directly into a CATI (Computer Assisted Telephone Interviewing) system
• Review gathered information for accuracy and completeness
• Maintain required number of complete interviews per hour

Position Requirements:

• High school education or equivalent preferred
• Working knowledge of computers
• Minimum typing speed of 25 wpm
• Strong literacy skills including above average spelling, grammer and reading ability
• Ability to build rapport with respondents over the phone
• Strong attention to detail
• Team player
• Previous contact centre/customer service experience is an asset
• Bilingualism is an asset

*All applications must include an updated resume*

Apply online at www.impgroup.com

Learn more about IMP Customer Care at www.impcustomercare.com