Replicon, Inc. - founded in 1996 - is a world leader in web-based timesheet and time tracking software. How have we done this? With our people, of course!

If you're ready to start reaching your potential, apply at Replicon today!

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Accounts Assistant (Billing / Order Processing)

Location:

Bangalore

Job Code:

BL-BPO-BIL

# of openings:

Description

About Replicon

Founded in 1996, Replicon is the world leader in web-based time and expense management solutions, and the innovator in productivity software. Thanks to Replicon's flagship application Web Timesheet, professional services organizations now have quantitative, real-time analysis of workforce productivity and a way to set meaningful productivity goals for employees that are tied directly to bottom line revenues. Over 6700 customers in 60 countries rely on Replicon's products to increase profits and decrease billing cycles. Replicon is a privately held company with head office operations based in Calgary, Alberta, Canada. Growing operations have lead to an additional office in Bangalore, India in 2004.

Position: Accounts Assistant (Billing Executive / Order Processing)

Experience: Minimum 1 year of related experience or hands on experience in an ordering processing role.

Role Summary

Replicon is searching for candidates to join our successful team in an administrative capacity. We are currently looking for self motivated, highly organized and energetic individuals who have a proven history of following process and reaching goals.

The Billing Executives are responsible for following up on all sales orders to ensure they are processed accurately within the financial software and the customer is sent their invoice on time. The majority of communication with customers is via e-mail and partially by phone, making it essential that the incumbent of this role have good business communication skills.

Core Accountabilities

Adhere to the Billing Process with regards to timelines and activities needed for each sales order
Communicate with relevant departments / customers in a timely manner to resolve any issues that arise each day
Coordinate client emails, maintain follow up and pro-active communication to clients
Maintain data within the CRM (customer relationship management) software
Complete all daily/weekly reports as assigned
Make a commitment to meet billing targets/metrics and work independently to improve the current process
Work Timings: North American shift 7:30pm to 4:30am

Qualifications

A Graduate with good business communication skills.
Experience using Salesforce and QuickBooks would be an added advantage
Strong proficiency with computers (MS Excel, Word, Adobe, etc)
Accuracy and attention to detail
Ability to work with multiple departments
Ability to multi-task in a fast paced environment / time management skills

If you would like to be considered for this position, please apply online today!

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