Replicon, Inc. - founded in 1996 - is a world leader in web-based timesheet and time tracking software. How have we done this? With our people, of course!

If you're ready to start reaching your potential, apply at Replicon today!

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L1 Server Support Engineer

Location:

Bangalore

Job Code:

BL-IT-L1

# of openings:

Description

About Replicon Inc.

Replicon, Inc. is the industry leader in time and expense management web-based software and the innovator in productivity solutions. With over 1.2 million users in more than 6700 companies in 60 countries worldwide; Replicon has been recognized as one of the fastest growing companies in the province of Alberta by Alberta Venture consecutively for the last 5 years. We have dedicated teams in research and development, sales, and support who ensure that we continue to exceed the expectations of our customers year after year.

About Replicon India

Replicon India is a 100% subsidiary of Replicon Inc. Replicon India is working on all aspects of the business. Replicon Inc. is looking at Indian operation to aid in the growth of the company to $1 billion in next 10yrs. Product Company in the ERP space, 6700 customers, and 1.5 million user base. 3 flagship products: Web Timesheet, Web Timeoff and Web Resource. 11 yrs in Business, Office in Canada, US, and India. Total turnover is Rs. 100 crores. Employee strength is 150 globally.

Position Title: L1 Server Support Engineer

Experience 1 - 3 Years (Server Experience)

Education: Any diploma/graduate

Primary Responsibilities:

Windows NT/2000/2003 Server Administration

Monitor/Manage/patch approximately 35 servers

Monitor the successful completion of daily backups to ensure that the Windows environment is recoverable.

Monitor server usage and disk usage and generate an alert if a pending problem exists.

TCP/IP fundamentals / IIS administration

Monitor application errors / security /patching

Monitoring of all Event Logs, subsystems and metrics gathering / analysis

Work with ASP, IT, and other operations teams

Locate upgrades to existing products or new products for problems determined from performance monitoring or persistent issues.

Setting Product Demos

Building Documents / Knowledge Base / Document procedures for installations and troubleshooting.

Competencies Required:

Strong Communication skills (Verbal and Written)

Quality and Process Orientation.

Proactively identify issues and escalate the complex issues to the respective teams.

Maintenance of operations procedures.

Self Learner / Good Team Player.

Willingness to work in 24/7 Shift Roaster.

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