Experience: Exceptional Experience.

Organic is all about the exceptional. We are a leading digital communications agency – the first, in fact – focused on designing and building exceptional experiences that help make the online channel really work for leading companies. We work on everything digital – from websites to online marketing campaigns, from mobile applications to digital billboards – for companies such as Chrysler Group LLC, Warner Bros. International, Geek Squad and Bank of America. We are passionate about emerging platforms, and this helps keep us on the edge of the hottest and most interesting stories in the industry. And, as a leader in the marketplace, we have the opportunity to work on really exciting projects.

Organic has an open, diverse culture that encourages participation and innovation. We reward exceptional work and creative ideas. At Organic we believe in working hard and having fun while we’re doing it. We have great benefits and perks including massages, pet insurance, Wednesday bagels and Friday cocktails.

Position Summary

The Operations Manager is responsible for the co-creation/design, review, and ongoing management of business practices, processes and systems to ensure maximum operating efficiency and ultimate achievement of office operating targets, including profitability and productivity goals. Lead development, new hire and introductory trainings. The Operations Manager will work closely with Finance, Legal, Resource Management, Engagement Management HR, and IS functions.

The Operations Manager is a key role within Organic. This person is responsible for managing the overall risk & financial health for a large portfolio of projects. He/She must have the ability to resolve cross-department issues in project staffing and management.

Education/Work Experience

• 5+ yrs overall experience preferred including:
  • 5+ yrs of relevant experience.
  • 5+ yrs of project management experience in an interactive agency.
  • Program Management Experience preferred.
• Marketing experience required (Interactive/digital marketing experience highly preferred).
• Experience in organizational development. Excellent problem solving and conflict resolution skills.
• General experience with employee relations and performance management.
• General experience with recruiting and the recruiting process.
• Comprehensive business management skills, encompassing tactical as well as strategic thinking.
• Excellent time management, organization and prioritization skills.
• Strong written and oral communication skills.
• Comprehensive understanding of Internet web development, online advertising production, project management and finance.
• Proficient in all MS Office, including MS Project, Visio and Excel. (Extremely proficient in MS Project & Excel. Must be able to export complex data sets and provide analysis on it.)
• Bachelor’s degree preferred, or equivalent work experience.

Day to day tasks include:

• Monitoring the overall risk and financial health for a portfolio of projects.
• Forecasting revenue for a portfolio of clients up to 3 months in advance.
• Reviewing SOWs, project plans, and pricing forecasts to ensure successful delivery.
• Working closely with the Resource Manager to ensure projects are properly staffed within an ever changing environment.
• Resolving cross-department issues in project staffing and management. (Creative, EM, Tech, etc.)
• Managing the PO process for video production
• Identifying gaps and finding solutions to improve the overall delivery success of projects.

Visit our company blog: http://Threeminds.organic.com to see what we’re talking about today.

No third-party staffing inquiries please!