Wizz Air, the largest low fare - low cost airline in Central and Eastern Europe - is committed to deliver enhanced customer travel experience at affordable prices. Wizz Air operates a young fleet of Airbus A320 aircraft from 11 bases in 6 countries (Poland, Hungary, Bulgaria, Romania, Ukraine and the Czech Republic). Wizz Air carried more than 7 million passengers in the last 12 months. At Wizz Air, we believe that people make all the difference. We offer many opportunities of carrier development to our team members who share our passion for our business. Currently there are over 1000 employees in the international Wizz Air team.
Our continued growth provides an ever increasing number of job opportunities and carrier advancement throughout our network.
Customer Service Representative - Romania
Location:
Bucharest
Job Code:
107
Description
Customer Service Representative - Romania
(position location - Bucharest)
Your tasks will be:
investigation of claims and complaints
settlement with customers
follow-up and reporting about complaints
preparing statistics
arranging payment of compensation
answering customers’ enquiries
preparing proposals for improvement in various areas
Our requirements:
college or university degree
excellent spoken and written Romanian andEnglish
good communication and problem-solving skills
ability to work under pressure
Ms Office skills
additional language and experience in customer service and/or the airline industry is an advantage
If you are interested in joining the dynamic team of Wizz Air, please send your application with an English CV and a recent photo.
Please, be advised that we contact only the selected candidates, whose
applications we wish to take further on to the selection process. If you have not
heard from us until the end of August 2010, we invite you to visit our website for
the future openings. We will keep your application in our database for twelve months
with your permission. If you do not wish to be in our files please state it in your
application.
