Wizz Air, the largest low fare - low cost airline in Central and Eastern Europe - is committed to deliver enhanced customer travel experience at affordable prices. Wizz Air operates a young fleet of Airbus A320 aircraft from 11 bases in 6 countries (Poland, Hungary, Bulgaria, Romania, Ukraine and the Czech Republic). Wizz Air carried more than 7 million passengers in the last 12 months. At Wizz Air, we believe that people make all the difference. We offer many opportunities of carrier development to our team members who share our passion for our business. Currently there are over 1000 employees in the international Wizz Air team. Our continued growth provides an ever increasing number of job opportunities and carrier advancement throughout our network.
Customer Service Representative - Romania
Location: Bucharest
Job Code: 107
Description

Customer Service Representative - Romania

(position location - Bucharest)

 

Your tasks will be:

  • investigation of claims and complaints
  • settlement with customers
  • follow-up and reporting about complaints
  • preparing statistics
  • arranging payment of compensation
  • answering customers’ enquiries
  • preparing proposals for improvement in various areas

Our requirements:

  • college or university degree
  • excellent spoken and written Romanian and English
  • good communication and problem-solving skills
  • ability to work under pressure
  • Ms Office skills
  • additional language and experience in customer service and/or the airline industry is an advantage


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Please, be advised that we contact only the selected candidates, whose applications we wish to take further on to the selection process. If you have not heard from us until the end of December 2009, we invite you to visit our website for the future openings. We will keep your application in our database for twelve months with your permission. If you do not wish to be in our files please state it in your application.