| Store Management
Store Managers are entirely responsible for the operation of a Krispy Kreme doughnut shop, and all the fun and excitement that comes with it. He or she oversees all aspects of production, sales, scheduling and human resources issues. Professionals responsible for managing Krispy Kreme stores generate maximum revenue, cultivate positive working environments and ensure customer satisfaction through quality service. These people oriented, highly motivated managers come from diverse backgrounds and bring unique qualities to their positions. They make their doughnut shops special places to work. Store Managers are well positioned for growth opportunities within their store, region and the greater organization.
Management 101 - Management 101 was created to provide our Managers with the knowledge and the tools to create magic moments for their customers as well as their employees. Upon completion of Management 101, the Management Trainee will be able to effectively run their own store and can create mentoring relationships with their employees.
Management training course work begins with six weeks of on-the-job training in a Certified Training Store. This training is supplemented with videos, computer-based training, and a workbook of materials. After completion of the on-the-job training phase, trainees will attend a week-long classroom session at our Training Center in Winston-Salem, North Carolina. The classroom session includes hands-on production and equipment training as well as lectures given by Corporate employees. This classroom session is then followed by another six week session of on-the-job training in the Certified Training Store. Upon completion of this session, trainees will return to Winston-Salem for a final week of classroom instruction. |